Phoenix Sofa

Peace of Mind with Long-Lasting Quality: Our Furniture Warranty Explained

We understand that investing in furniture is a significant decision. That’s why we offer a comprehensive warranty package to ensure your peace of mind and the lasting quality of your purchase. Here’s a breakdown of our warranties for different furniture components:

Structural Integrity (10 Years):

• Frame Construction: Relax knowing the core structure of your furniture is built to last. This warranty covers any defects in the frame itself for a full decade in residential use.
• Machine Tensioned Webbing (Suspension System): Experience consistent support with a 10-year warranty on the webbing that ensures proper seat structure and prevents sagging.
• No Sag Zig Zag Springs: Enjoy long-lasting comfort with a 10-year warranty on the zig-zag spring system, known for its durability and resistance to sagging.

Workmanship and Upholstery (1 Year & 10 Years):

• Sewing and Upholstery: We take pride in meticulous craftsmanship. This warranty covers any issues with stitching or upholstery for the first year of ownership.
• High Foam Content Seat Cushions (10 Years): Invest in long-term comfort with a 10-year warranty on high foam content seat cushions, designed to retain their shape and provide lasting support.

Additional Warranties (Please Note):

• High Feather & Fibre Blend Seat Cushions (5 Years): These cushions offer a different level of comfort and come with a 5-year warranty.
• Fabric & Leather: Warranties for these materials are provided directly by the suppliers. Please refer to their specific information for details.
• Metal Legs & Swivel Bases: Warranties for these components are also provided by the respective suppliers. Please refer to their information for details.
• Motion Chair Electric Components (3 Years): If you choose a motion chair, the electric components are covered by a 3-year warranty.
• Motion Accessory Parts (1 Year): Any additional accessories for motion chairs have a 1-year warranty.
• Commercial Use: Warranties may be limited for furniture used in commercial, rental, institutional, or non-residential settings.

Australian Made Quality & Customization Options:

We’ve partnered with leading Australian manufacturers renowned for their premium quality and commitment to expert craftsmanship. This allows us to offer you:

• Unbeatable Durability: Invest in furniture built with the finest materials and construction techniques, ensuring it becomes a cherished part of your home for years to come.
• Affordable Luxury: Enjoy high-quality furniture without breaking the bank.
• Sustainable Practices: Many Australian Made furniture makers prioritize eco-friendly materials and practices, allowing you to make a conscious choice for your home and the environment.
• Customization Possibilities: Explore the exciting world of custom-made furniture with our Australian Made range. Tailor your ideal lounge setting to perfectly suit your living space and preferences.

With our comprehensive warranties and commitment to Australian Made quality, you can rest assured that you’re investing in furniture designed for lasting comfort, style, and peace of mind.